How to ask
By emailSend a request from the email address associated with your account to privacy@kobar.co, or use the button at the bottom of this page. We'll verify it's you and process within 30 days. This is currently the only route — there is no delete button inside the app yet, and we'd rather say so than have you hunt for one.
In the appYou can sign out from Your case → Sign out, which detaches the device from the account but deletes nothing. Uninstalling removes the on-device data described below, but not the account.
What gets deleted
When your account is deleted, we erase:
- Your Firebase account and the email address attached to it.
- Your case file: objective, intake answers, screen hours, age, occupation, chosen gatekeeper, case number.
- Your Analogue identity (name, age, city) and your debriefs.
- Outings you host, and your seat at any outing you had joined.
- Your push notification token.
What happens to on-device data
The blocker's own data never leaves your phone in the first place: the apps and domains you sealed, your session deadline, your daily goal, and the event log the Record is built from. All of it is removed when you uninstall the app. Deleting your account does not uninstall it; uninstall separately if you want it gone.
What we keep (and why)
After deletion we retain only:
- Transaction records — for tax and accounting law. Names, emails, and amounts. Retained 7 years.
- Aggregated, anonymous statistics — counts only (e.g. "1,247 denials on Tuesday"). No identifiers. Retained indefinitely.
- Abuse records — if your account was terminated for a Terms violation, we retain a hashed identifier to prevent re-registration. Retained up to 2 years.
We never hold your petitions or the rulings in the first place — those go from your device to the AI provider and back, and the only copy is the event log on your own phone.
Export your data
Ask for it in the same email and we'll send everything we hold about you as JSON, within 30 days. There is no in-app export button yet.
Timeline
- Email request: we acknowledge within 7 days, complete within 30 days, and email you when done.
- Backup deletion: backups are purged within 90 days as part of the normal rotation.
After deletion
You cannot recover a deleted account. If you reinstall HOPPP! later, you start fresh. There is no "restore" — the file is sealed.
Cancel your subscription separately. Deleting your account does not cancel HOPPP! Unlimited — that lives with Google Play, and you cancel it in Google Play → Subscriptions. Do that first, or you will keep being billed for an account that no longer exists.
Take action
Send a deletion request by email. The button below opens your mail client with a pre-filled message:
Questions
Email privacy@kobar.co for anything in this document, or to exercise your data rights under GDPR, CCPA, or applicable local law.